Confidentiality policy
At Transport flag and wires, protecting your privacy is a priority. This privacy policy explains what information we collect, how we use and store it, and your rights when it comes to managing your personal data.
1. Information Collection
We collect the following information when you fill out our contact form for information about our snow removal and transport services:
- First and last name
- Phone number
- Email address
This information is collected only to respond to your requests and to provide you with our services in an efficient manner.
2. Use of Information
Your personal information is used for the following purposes:
- Respond to your requests for information and quotes.
- Communicate with you by phone or email regarding our services.
- Offer a personalized service based on your needs.
3. Sharing Information
We do not share your information with third parties except in the following cases:
- If required by law.
- If we collaborate with service providers in the context of hosting and maintaining our website. These service providers are subject to strict confidentiality obligations.
- Google Tag Manager : We use this tool to collect anonymous data about navigation on our site, which helps us improve the user experience. Google Tag Manager does not collect personal information directly, but does manage tags that may collect data.
4. Data Security
We use stringent security measures to protect your information from unauthorized access or disclosure. However, we cannot guarantee absolute security. In the event of an incident, we will take appropriate measures to limit the impact.
5. Data Retention Period
Your personal information is retained for as long as necessary to respond to your requests and to provide our services, unless the law requires extended retention.
6. Cookies and Tracking Tools
Our site uses Cookies and tracking tools like Google Tag Manager to collect anonymous data. This information helps us analyze traffic and improve our site. You can disable cookies through your browser settings, but this may limit some features of the site.
7. Your rights
Under Canadian law, you have the right to:
- Access the personal information we hold about you.
- Request that your data be corrected if it is inaccurate.
- Request the deletion of your data, unless it is necessary to provide our services.
- Reject the use of your information for marketing purposes.
8. Compliance with Legislation
This privacy policy is in accordance with current Canadian legislation, including the Privacy Act (PIPE).
9. Changes to the Policy
We reserve the right to update this policy at any time. Changes will be posted on this page, and we encourage you to check back regularly to stay informed.
10. Contact
If you have any questions about this policy or to exercise your rights, you can contact us at:
Transport flag and wires
0574 Lamoureux Avenue
Montreal North, QC, H1G 5L3
514-326-2141
drapeautransport@hotmail.com